Category Specialist: Pet Nutrition, Health & Supplies
Job Location: Spokane, Valley
Job Category: Retail
Job Schedule: Full-time
Accepting applications for part-time and full-time positions!
The Country Store is the retail division of Skagit Farmers Supply, a diversified local agricultural supply cooperative. Skagit Farmers Supply was founded in Burlington, WA in 1934 and has grown into four main business units: agronomy, retail, energy, and wholesale distribution & milling. Our mission is to serve the community to preserve and enhance the viability of the agriculture economy.
The Country Store provides quality goods and services for all “Farm-Pet-Home” needs! The Company owns and operates multiple Country Stores throughout Washington and Montana.
As a Pet Category Specialist, you’ll play a key role in creating a welcoming and knowledgeable shopping experience for our customers. From offering expert advice on pet products to maintaining well-stocked and organized displays, this position is perfect for someone who’s passionate about animals and enjoys helping others.
Job Duties & Responsibilities
- Provide excellent customer service by greeting customers, understanding their needs, and offering product recommendations.
- Demonstrate and explain merchandise, selecting and suggesting options suitable for customers’ needs.
- Answer customers questions about merchandise and assist customers with purchase decisions.
- Utilize customer-focused selling skills, add-on selling, closing skills, and other sales generating skills.
- Complete sales transactions and process returns accurately using the point-of-sale system.
- Monitor all merchandise for correct location assignments, accurate and clean bin labels, expired products, and stock rotation.
- Assist with loading/unloading products for customers.
- Restock shelves and warehouse inventory; assemble displays and merchandise as needed.
- Meet with store manager monthly to discuss department goals and expectations.
- Maintain a safe and clean work environment.
- Exhibit an ability to receive feedback, adapt to new processes and continuously develop skills.
- Demonstrate the ability to collaborate, communicate well and effectively relay information with an emphasis on developing positive professional relationships.
- Practice punctual and reliable attendance.
- Perform other duties as assigned.
Job Requirements
- High school diploma or equivalent.
- Pass a pre-employment drug screen as a condition of employment.
- Ability to effectively communicate both verbally and in writing.
- Product knowledge in pet food, health and other related supplies.
- Demonstrate strong organizational, multi-tasking and problem-solving skills.
- Physical ability to stand for extended periods; bend, stoop and kneel frequently.
- Physical ability to lift, carry, push and pull up to 60 pounds.
- Professional appearance and demeanor.
- Demonstrate basic computer skills, including navigating websites and receiving/sending emails.
Preferred Qualifications
- Experience working in a retail setting.
- Experience with Microsoft Excel, Epicor or similar retail point of sale software.
- Experience using radio frequency (RF) scanning technology and equipment.
- Product knowledge in one or more of the following areas: feed, seed, pet food & supplies, hardware, fencing, animal health, tack, clothing & footwear, lawn & garden or wild bird supplies.
Schedule
Full-time: 40 hours/week; Part-time: 24-32 hours/week. Sunday through Saturday (schedule will vary). Must be available to work evenings and/or weekends as needed.
Compensation & Benefits
$17.50 – $21.00/hour. After meeting eligibility requirement, the company offers the following benefits:
Part-time employees:
- Medical Insurance
- Employee Assistance Program
- Sick Pay
- 401(k) Retirement Match
- Employee Discounts
- Employee Profit Sharing
Full-time employees:
- Medical Insurance
- Dental Insurance
- Life Insurance
- Long-Term Disability Insurance
- Paid Vacation*
- Sick Pay
- 9 Paid Holidays
- 401(k) Retirement Match
- Employee Discounts
- Dependent Tuition Reimbursement
- Employee Assistance Program
- Employee Profit Sharing
*Up to two to six weeks annually depending on length of full-time service.
To Apply
Visit www.countrystore.net to complete an online application. Internal applicants may submit a letter of consideration to Human Resources in lieu of an application for employment.
Fillable Word application |
PDF application
Apply Online